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 info@uplined.com     |      888-281-8869     |     1901 East Franklin Street, Studio 115,  Richmond, VA 23223

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Privacy Policy

 

Last updated September 1, 2014

 

Introduction  |  who you let in your home is your business

 

We can sum it up into one sentence: We know "who you let in your home is your business", so we will not share or sell your individual information with anybody!

 

This policy is our commitment to you and to help you understand how we help you collect and use your household information to make Uplined a useful tool for managing your home. This document also governs the manner in which Uplined collects, uses, maintains, and discloses information collected from users of the Uplined website and all services provided by Uplined.

 

Security Measures  |  how we make things safe and secure

 

Uplined has taken several measures to insure your information is secure, and we will continue to work diligently to insure your account is unique and private to where you live!

 

Your Uplined account is password protected. Your password is defined by you when you set up your account and can be changed in your account settings once you have logged in. By using our service, you agree to protect that password and not share it with any third parties, and to use a secure browser connection when sharing any sensitive data with the Uplined site.

 

To the greatest extent technically feasible, Uplined uses industry standard HTTPS security protocol to encrypt your information when you access your site from an unencrypted network.

 

Your household information and uploaded documents are securely hosted by our third party vendor Amazon Web Services (AWS). AWS is an industry leader and is compliant with multiple security certifications independently audited for security compliance.

 

Depending on your account, online payment processes are sometimes necessary for the initial subscription to Uplined and for our online store. All credit card payments are managed by a registered and audited third party credit card processor. All credit card information is securely managed through their audited and monitored processes, and Uplined does not itself receive or maintain such information.

 

Partners and Service Providers  |  getting help from your team

 

If your Uplined account was sponsored to you, for example by a builder or real estate professional, you owe them a Thank You! And you can count on them to help you build your home’s profile. Your sponsor has access to your site. Their access is limited to information about your home, and can be revoked at any time by you in your permissions settings. At no time can they access your credit card information.

 

The service team members that are registered with Uplined AND that are listed specifically as your team members do have limited access to information about your home.  Their access is limited to information about your home, and can be revoked at any time by you in your permission settings.  At no to time can they access your credit card information. You can can also change your service team at any time.

 

We periodically make certain service provider information available to our homeowners. These service providers are not endorsed by Uplined, instead they are recommended by your neighbors or your Sponsor. These service providers do NOT have access to your Uplined account unless you have granted them permission.

 

Collection of Personal Information  |  everything in one place

 

As an Uplined subscriber, Uplined will work on your behalf to help you build a useful account, specific to where you live. Both on your secure site and through periodic emails, we will remind you to update your account and record maintenance activity for your home.

 

As you update your profile, Uplined will work to help you complete your profile with public information and general knowledge provided by your account Sponsor ( ie., your real estate agent, contractor, and Service Providers). Public information is derived from tax records, MLS, and other public sources.  By subscribing to Uplined, you are asking us to help you keep your profile current and useful for the life of your home.

 

Use of Personal Information  |  how we make it useful

 

Uplined will NEVER, EVER share individually identifiable personal information about you without your permission. We stand by our oath, "who you let in your home is your business". We will not sell your individual information to advertisers, marketers, friends, or family. It’s not our business.

 

So then, what do we do? We work to make your home ownership experience simpler, protect your environment, and save you money. We will use your information to help you plan specific maintenance reminders, energy saving tips, and other information for where you live. We will also recommend certain maintenance products and a way to buy them cheaper or more conveniently. And we will help you record this activity for the peace of mind of the next owner. We will share generic aggregated demographic information not linked to any personal identification information, for communication and planning purposes with our partners and potential partners, and generally to help us improve Uplined as a service to you, and as a viable business. But we will not share specific information regarding you or your family.

 

We may collect and store the following information:

 

Information You Give Us. When you register to use our site, we collect information that may include your name, phone number, billing information, email address and postal address.

 

Data and Files. We will collect and store data and files that you upload, download, or access with the Uplined site.

 

Log Data. When you use the Uplined site, we receive and store information about your computer or mobile device, its software, and your activity on our site. This may include your Internet Protocol (“IP”) address, type of browser, the web page visited before you came to our website, information you search for on our website, your location, your location preferences, your mobile service provider, the dates and times of your interactions with the Uplined site, data about your files, and other interactions with the Service. If you are using a mobile app version of the Uplined service, you will have the option to turn geo-location services off or on. If turned on on your device, Uplined may use geo-location services to receive and record your location and make our services more geographically relevant and useful to you.

 

Cookies. We may use “cookies” to improve our services. A cookie is a data file that we transfer to your computer or mobile device, in order to make our site more convenient and more intelligent for you to use. For example, we may use “persistent cookies” to save your login information for future logins, or “session ID cookies” to enable certain features, to understand how you interact with our site, and to monitor usage and traffic on the Service. You can reject cookies or require a prompt before accepting a cookie from this and other websites. If you reject cookies, you may not be able to use all features of our site.

 

Third Party Websites  |  we pick our friends wisely

 

In our effort to make Uplined the very best program for you, we sometimes work with or point to a third party website. We work hard to pick our friends wisely, but we cannot be responsible for the actions or the sites of third parties. If you experience a problem, we will work to make it better.

 

Acceptance & Changes to the Privacy Policy  |  anything changes, you’re first to know

 

By using the Uplined program, you are accepting this Privacy Policy as part of the service. If you do not agree with this policy, please do not use the site.

 

There may be times we make changes to our Privacy Policy. If and when any changes are made to our Privacy Policy, they will be clearly indicated on our website. If we make any material changes to our Privacy Policy, we will alert you of the changes via email and during the login process.

 

If you have any questions regarding our Privacy Policy or regarding our service, please contact our Founder at mikewade@Uplined.com; or write us at:

 

Uplined, a service of SEElogix, Inc.

1901 East Franklin Street Studio 115

Richmond, VA 23223

 

or call our office at 1-888-398-6188.